June 23, 2022

i12 Katong reopens after two-year revamp with co-working spaces, automated F&B concept

By brit

SINGAPORE – After a two-year revamp, i12 Katong officially opened on Thursday (June 23) with co-working spaces and technology-backed retail concepts.

The six-storey mall, located at the intersection of East Coast Road and Joo Chiat Road, will have over 150 retail and food and beverage (F&B) stores opening progressively.

Over 80 per cent of the mall’s tenants are new, including the first Lululemon retail store in the east, and Mr Woofles, the country’s first dog club and daycare to be situated within a mall.

Returning tenants include F&B outlets Tim Ho Wan and Wine Connection.

Among the new features and innovations is a fully automated storefront called Bistro Bytes, where shoppers can mix and match orders from a selection of F&B providers, and pick up their food a few minutes later from automated lockers.

The food, from brands like Pizza Express, My Tampopo and The Pasta Project, is prepared by a central kitchen.

Bistro Bytes was developed by the mall’s owners Keppel Land, who said this technology will offer tenants greater productivity and higher sales efficiency, as well as the agility to rapidly launch new brands and food offerings to meet fast changing consumer demands.

“(It) has also helped tenants reduce overhead expenses and mitigate the challenge of hiring service staff amidst a tight labour market,” said the developer in a statement.

The mall now also houses Core Clinic, a medical co-working space for practitioners which has fully fitted-out clinic spaces and medical facilities.

The first of its kind in Singapore, it allows medical practitioners to book spaces for use as and when needed, and access a medical concierge.

It is located alongside Core Collective, a co-working space targeted toward fitness and wellness practitioners, complete with a 650 sq m gym and functional training area, 10 treatment and consultation rooms and an occupational therapy room.